Support

Email kovaldenys993@gmail.com for help with Headwise, Headwise Pro or Framekeep, to report a bug or about a purchase.

What to put in a bug report

  • Which extension, and its version. You can see it on chrome://extensions or edge://extensions.
  • Your browser and its version, and your operating system.
  • What you did, step by step, what you expected, and what happened instead.
  • A screenshot or a short recording, if it shows the problem.
  • For Headwise, the profile involved, exported as JSON from Settings → Import and export. Remove tokens, cookies and other secrets from it before you send it.
  • For Framekeep, what you recorded (screen, window or tab), which sound was on, and about how long the recording was.

About a purchase

Include the email address you used at checkout or the order number from your Polar receipt. For a refund, see the refund policy.

Privacy

Neither extension collects any data. Read the Headwise privacy policy and the Framekeep privacy policy.