Support
Email kovaldenys993@gmail.com for help with Headwise, Headwise Pro or Framekeep, to report a bug or about a purchase.
What to put in a bug report
- Which extension, and its version. You can see it on
chrome://extensionsoredge://extensions. - Your browser and its version, and your operating system.
- What you did, step by step, what you expected, and what happened instead.
- A screenshot or a short recording, if it shows the problem.
- For Headwise, the profile involved, exported as JSON from Settings → Import and export. Remove tokens, cookies and other secrets from it before you send it.
- For Framekeep, what you recorded (screen, window or tab), which sound was on, and about how long the recording was.
About a purchase
Include the email address you used at checkout or the order number from your Polar receipt. For a refund, see the refund policy.
Privacy
Neither extension collects any data. Read the Headwise privacy policy and the Framekeep privacy policy.