Refund policy

Effective 1 November 2026.

This policy covers Headwise Pro. Headwise and Framekeep are free, so there is nothing to refund for them.

14 days, no questions asked

You can get a full refund of Headwise Pro within 14 days of the purchase date. You do not need to give a reason.

How to ask

  • Email kovaldenys993@gmail.com from the address you used at checkout, or include the order number from your Polar receipt.
  • Or ask through your Polar receipt or the Polar customer portal.

What happens next

Polar.sh, the merchant of record, returns the full amount to the payment method you used. How long it takes to reach you depends on your bank or card.

A refund revokes your licence key, and Headwise Pro stops working. Free Headwise keeps working.

Your rights

This policy does not limit any right to a refund or to withdraw from the purchase that you have under consumer law.